★★★★★ Trusted by families across Northeast Florida
Finally, someone to handle it all — so you can just be family again.
We coordinate, organize, research, follow up, communicate, and report so you do not have to manage the caretaking logistics alone.
Who we help
Support for the people you love — whoever they are.
Family Relief Care helps overwhelmed families manage the logistics of caring for aging parents, children with autism, loved ones with disabilities, and family members with chronic care needs.
We know this feeling
Sound familiar?
We are here whenever you need added support!
What we do
Meet your family’s new professional assistant.
Family Relief Care assigns a dedicated Family Concierge to your loved one. We handle the calls, the scheduling, the follow-ups, the vendors, and the ongoing reports — so your family always knows what’s happening, and nothing falls through the cracks.
Medical Coordination
Every appointment scheduled, every provider coordinated, every record tracked — with insurance pre-authorizations handled and denied claims appealed on your family’s behalf.
Advocacy & Phone Work
We make the calls, sit on hold, dispute the bills, and follow up until it’s resolved — so your family never has to spend another afternoon fighting with an insurance company.
Medication Management
A complete medication tracker, automatic refill coordination, and pharmacy optimization — so your loved one never runs out, and your family always knows what they’re taking.
Transportation Coordination
Getting your loved one where they need to go — appointments, therapies, errands, and social outings — arranged, confirmed, and communicated to your family. No more scrambling for rides.
Home & Safety Coordination
Trusted vendors vetted, scheduled, and overseen — from handymen and housekeepers to safety modifications and appliance repair. Your loved one’s home, properly maintained.
Family Communication & Reporting
Ongoing written summaries sent to every family member, plus a monthly alignment call — so everyone stays informed and no one is left making panicked phone calls.
Financial & Administrative Organization
Every document organized, every bill monitored, and every benefit researched — so nothing gets missed, nothing gets lost, and your family always knows where things stand.
Vendor Research & Vetting
When your loved one needs outside help, we find, vet, and compare the best options — home care, therapists, day programs, and specialized services — and present your family with a clear recommendation.
Care Planning & Research
We research diagnoses, local resources, and care options so your family walks into every conversation fully informed and ready to make confident decisions.
Companionship & Social Connection
Weekly check-in calls, a curated local events calendar, and a personal reminder system for birthdays and anniversaries — so your loved one stays connected and your family stays thoughtful.
Errands & Logistics
Groceries delivered, meals arranged, returns handled, and household needs coordinated — the everyday logistics of your loved one’s life, quietly taken care of.
Life Transitions Support
From moves and downsizing to new care arrangements, facility transitions, and estate coordination, we manage every detail of your loved one’s biggest transitions — so your family can focus on being present, not overwhelmed.
Dedicated Concierge & Premium Reporting
One person who knows your loved one personally, daily family updates, a 48-hour response guarantee, and a quarterly family meeting — comprehensive coverage, comprehensive peace of mind.
How it works
Getting started takes one conversation.
Book a free 30-minute call. Tell us about your parent and your family’s situation. No pressure, no commitment.
We build your parent’s complete profile. Every doctor, medication, insurance policy, vendor, and contact — organized in one place.
Your concierge gets to work. You start getting ongoing reports. Your phone stops ringing with things to handle.
1 in 4 Americans
is currently caring for an aging parent or loved one.
Most are doing it completely alone.
You don’t have to.
Plans
Simple, predictable monthly plans.
Essential
The Foundation
- Transportation coordination
- Medication management (non-medical)
- Weekly family summary report
- Emergency information sheet
Standard
The Coordinator
- Everything in Essential
- Home & safety coordination
- Vendor research & vetting
- Financial & admin organization
Premium
The Full Handler
- Everything in Standard
- Full medical coordination
- Insurance appeals & billing disputes
- Dedicated concierge + 48-hr response
No contracts. Cancel anytime.
You’ve been carrying this alone long enough.
Let’s talk about your parent’s situation — no obligation, no pressure, just a real conversation about what you need.
Available Monday–Friday. Most families are up and running within one week.